If you’ve got a question about your trip to the Innovation In The Dam Amsterdam drum and bass weekender check below for some of our regularly asked questions, if you can’t see the answer you’re after please get in touch with the Innovation Events office.
English
Czech
Dutch
French
German
Italian
Russian
Spanish
SwedishHow can I book my ticket for Innovation In The Dam?
You’re (nearly) in the right place! Just click on this link to get your tickets today www.innointhedam.com/tickets
How much does it cost?
Club Only Tickets
(These tickets do not include Hotels, flights or transfers)
3 Nights Club Entry Only = £90
(200 Early Birds Available At £85)
Friday 24/11/17 @ Melkweg
Saturday 25/11/17 @ The Box
Sunday 26/11/17 @ Melkweg
2 Night Club Entry Only = £72
Friday 24/11/17 @ Melkweg
Saturday 25/11/17 @ The Box
2 Night Club Entry Only = £69
Saturday 25/11/17 @ The Box
Sunday 26/11/17 @ Melkweg
1 Night Club Entry Only = £37
Friday 24/11/17 @ Melkweg
1 Night Club Entry Only = £37
Saturday 25/11/17 @ The Box
1 Night tickets for Sunday are not available.
What are the dates of event? When should I book my flights to arrive and depart?
Fri 24th, Sat 25th & Sun 26th November 2017. Book Flights To Arrive On 24/11/17 And Depart 27/11/17 Or If You’re Only Staying Till Sunday Then 26/11/17.
When will I receive tickets for Innovation In The Dam?
You will receive e-ticket email immediately when you book. Please check your junk folder if you can’t see it (and mark “this is not spam” so you always get our messages in the future). You can exchange this e-ticket for a paper ticket, when you arrive in resort, at our help desk that will be located at entrance of the Melkweg between 1pm – 5pm on 24th and 25th November 2017.
What is the final payment date?
Club only tickets = 9th November 2017 (subject to availability)
Hotel bookings made via Innovation = 23rd November 2017
Can I change the name on a ticket?
No, tickets are non-transferable. This is to protect our customers from fraud caused by tickets being sold multiple times. Please make sure you use our official Amsterdam ticket outlets.
Can I book just 1 club night in advance?
Yes, but only for Fri 24th or Sat 25th November 2017.
How old do I need to be to attend?
This event is only open to people aged 18 or over.
Can the length of the stay be extended / can we arrive before the day of the event?
Yes you can book any amount of days across the period of the event
Can I pay a deposit to secure a place?
We no longer offer a deposit system. All club tickets must be purchased in full. There is no deposit to pay for the hotel room, at the time of reservation your card details are used only to guarantee the booking. Payment must be made in full direct to the hotel at the time of checking in.
Can I book 1 night’s accommodation with innovation hotel booking system?
Yes by going to our hotel link here: Innovation In The Dam Hotels
Can the length of the stay be extended / can we arrive before the day of the event?
Yes you can book any amount of days across the period of the event
Can I pay a deposit to secure a place?
We no longer offer a deposit system. All club tickets must be purchased in full. There is no deposit to pay for the hotel room, at the time of reservation your card details are used only to guarantee the booking. Payment must be made in full direct to the hotel at the time of checking in.
What are the hotels like for Innovation in Amsterdam?
You can choose any hotel of your preference, 1 star to 5 stars, from our Amsterdam hotel bookings page.
How many people will share a room from my group?
You can choose this option at the time of booking your hotel, the minimum is 1 person.
What is the maximum number of people per group?
The maximum number of people per booking is 8, should your group be larger than 8 then please make additional bookings with new group leaders.
Can I change or cancel my hotel room if I make a reservation?
Yes, in most cases up to 24 hours prior to your intended arrival date. Please contact your hotel direct for any cancellations.
If I am ejected from my hotel for bad behaviour or breaking the rules of the hotel can innovation help to remedy the situation?
Unfortunately no, just behave! It is illegal to smoke weed in your hotel room or on the streets in public, keep it to the coffee shops.
Is there a safe in the hotel room?
Most rooms have safes or a safety deposit box at reception; costs for this vary depending on the hotel of your choice.
Do we have to pay a damage deposit to the hotel?
Some hotels may request this. You will be given the necessary info at the time of making your reservation.
If we have a problem with our hotel during our stay, can Innovation intervene to help remedy the problem?
Unfortunately no. Your contract is direct with the hotel that you booked with, so you are bound by their terms & conditions.
What time do we need to check out of the hotel?
The hotels have differing checkout times, you will be given the checkout time of the hotel at the time of making your reservation.
Do you have directions for the venues for Innovation in Amsterdam?
These are the addresses for both the venues in Amsterdam, click on the address to open up a map on Google.
Melkweg: Lijnbaansgracht 234A, 1017 PH Amsterdam, Netherlands
The Box: Mekongweg 5, 1043 AE Amsterdam, Netherlands
Can Innovation transfer us to/from the airport?
Unfortunately no, we do not provide airport transfers for this event. You can get a train direct from the airport to central Amsterdam in about 15 minutes though, it’s easy just follow the signs at the airport.
What is the easiest way to go between airport and Amsterdam central station?
There is a train station in Amsterdam’s Schipol airport where you can get a train that takes you straight to central station in about 15mins.
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